Shipping: We offer 100% free shipping on all of our products within the U.S. Most products are shipped via USPS Priority mail. For shipments outside the U.S., Please send us an email so that we can provide an accurate shipping quote. We are happy to accommodate any specific shipping requests, just ask!
Returns: We allow products to be returned within 10 days of delivery as long as the product is in its original packaging and returned in new condition. When we receive a return we will credit you for the full amount of the product.
Packaging and Giftwrap: We take pride in how we wrap and package every piece that leaves our showroom. We typically wrap products in white tissue paper, a thank you note, and a plastic protective sleeve, and bubble wrap. As always, we are happy to accommodate gift wrapping requests and can even hand-write a note card for no extra charge.
Discount Offers: We often offer sales and discounts on select products, for notifications, please make sure to sign up for our mailing list on the bottom of our home page.
Mailing List: Maloca Alpaca is a small family business that relies on email and referral marketing to spread the word about what we're up to. Please make sure to add your email address on the bottom of our home page to stay informed. We use your email address to send you occasional emails regarding special offers and events for Maloca Alpaca only. We never share emails and we typically just send about one or two emails per month.